Privacy Policy

1. Data Controller

The data controller of this website is ShowsHappening Ltd. With registered office at Level 3, Goldfield House, Triq Dun Karm, Bkara. This is ONLY a postal address. Please do not go to this address because there will be noone that can help you there. The best way to contact us is by email hello@showshappening.com or via messenger on our Facebook page.

2. Information collected when you visit ShowsHappening

Like most website operators, ShowsHappening collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ShowsHappening’s purpose in collecting non-personally identifying information is to better understand how ShowsHappening’s visitors use its website. From time to time, ShowsHappening may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

3. Information collected when you register and buy ticket(s)

When you register or buy ticket(s) the following information is collected. When you purchase a ticket for an event this data is passed onto the respective organiser and in this instance ShowsHappening acts as the Data Processor. We pass on the information to the organisers solely and specifically for such organiser to be able to make contact you, the ticket holder if, for instance, the event is cancelled or otherwise postponed.

If you have opted in to receiving promotional updates from the promoters of the events that you attend, then we will allow only those promoters to access your email address for the purpose of sending you promotional material. It is important to note that you may opt in to all the promoters you have bought tickets for, or none. So for example if you have opted in and bought a ticket for Promoter A, and attended an event of Promoter B , then both Promoter A and B will have access to your email address. If you ever decide to opt out, then you can update your settings to opt out, or you may can decide to opt out from the promoter's newsletter.

Promotional material is usually the announcement of an event, or announcement of ticket sales - and we all know how much everyone loves front row centre seats!

You can always check, amend or delete what details we have on file from your ShowsHappening profile.

  • Your name and surname;
  • Your email address;
  • Your phone number may be requested, depending on the event;
  • The names of the other people you have bought tickets for (to be printed on the ticket)
  • Your password remains encrypted (even we cannot access it - we can only reset it);
  • Any specific information needed for the event or delivery of your tickets;
  • Whether you have opted in to receiving ShowsHappening promotional material;
  • Whether you have opted in to receiving promotional material from the promoters of the events you buy tickets for;

4. Aggregated Statistics

ShowsHappening may collect anonymous statistics about the behavior of visitors to its websites. For instance, ShowsHappening may monitor the most popular events. ShowsHappening may display this information publicly or provide it to others. However, ShowsHappening does not disclose personally-identifying information nor information about specific users.

5. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ShowsHappening uses cookies to help identify and track visitors, their usage of ShowsHappening website, and their website access preferences. ShowsHappening visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ShowsHappening’s websites, with the drawback that certain features of ShowsHappening.com may not function properly without the aid of cookies.

6. Business Transfers

If ShowsHappening, or substantially all of its assets, were acquired, or in the unlikely event that ShowsHappening goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ShowsHappening may continue to use your personal information as set forth in this policy.

7. Payments

Stripe is the main secure method of payment that ShowsHappening.com uses. Stripe is a Level 1 PCI (Payment Card Industry) certified international payment service provider. They provide the integration of high-end payment gateway services and offer the most powerful online fraud prevention solution. Showshappening.com does not collect your credit card details, however they are processed by Stripe on their highly secure servers.

8. Questions

If you have questions about deleting or correcting your personal data please contact our support team.

ShowsHappening is fully owned and operated by ShowsHappening Ltd (60399) registered in Malta at the address Level 3, Goldfield House, Triq Dun-Karm, Birkirkara". It is ShowsHappening’s policy to respect your privacy regarding any information we may collect while operating our website.

Protection of Certain Personally-Identifying Information

ShowsHappening discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on ShowsHappening’s behalf or to provide services available at ShowsHappening’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of Malta; by using ShowsHappening.com, you consent to the transfer of such information to them. ShowsHappening will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ShowsHappening discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when ShowsHappening believes in good faith that disclosure is reasonably necessary to protect the property or rights of ShowsHappening, third parties or the public at large. If you are a registered user of an ShowsHappening.com and have supplied your email address, ShowsHappening may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ShowsHappening.com. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. ShowsHappening takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. If there is ever a breach of our system, we wil notify you as soon as possible

Privacy Policy Changes

Although most changes are likely to be minor, ShowsHappening may change its Privacy Policy from time to time, and in ShowsHappening’s sole discretion. ShowsHappening encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Change log:

  • Friday 24th May, 2013: Privacy Policy completed and published.
  • Wednesday 23th May, 2018: Privacy Policy completed and published following GDPR.

Event Organiser or Ticket Promoter?