-
The Promoters of Ed Sheeran are committed to combating unethical secondary ticketing and resale. For the 2024 tour we will be operating a names on tickets policy on tickets sold ONLY via our approved ticket outlets. In preparation for on sale, we recommend that you register an account with ShowsHappening.com. Once the tickets have been purchased you will receive an email confirmation to confirm your payment. This email will NOT be your ticket. You will receive instructions on how to access your ticket(s) much nearer to the show.
Upon arrival at the show, you will then be required to arrive as a group and present your ticket(s) with the Lead Purchaser present. The Lead Purchaser will be required to have a photo ID that matches the Lead Purchaser name shown on the tickets.
-
All official ticket agent websites will be listed on tour advertising and at EdSheeran.com
-
10am local time on Friday 10th November 2023
-
The tickets are €100 and €150 for standing tickets, and €200 and €250 for seated tickets. All tickets are subject to a maximum 7 percent booking fee.
-
Customers who require either a carer to accompany them or disabled access to the shows will be able to buy a an Accessible ticket which will be available as soon as ticket sales open and price will be €100 plus booking fee. Ticket will be valid for a Person plus helper.
-
Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value. Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to buy up large amounts of tickets which they then offer for resale at highly inflated prices.
-
There will be a strict limit of 6 tickets per show date per customer. This restriction is in place in order to give as many people as possible a fair chance to buy tickets. The whole party must arrive at the same time as the Lead Purchaser holding the tickets matching their valid photo ID. PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.
-
A Lead Purchaser is the name of the cardholder or the name input during the booking process. You can find the name of the Lead Purchaser in the confirmation email and on your ticket. It is important that the Lead Purchaser arrives with their group and their matching, valid photo ID to enter the event.
-
You will have to try to complete another order with another Lead Purchaser name and card.
-
The matching photo ID with the name of the Lead Purchaser will be an entry requirement, the other tickets bought by that person can be used for other people as long as they ALL arrive with the Lead Purchaser. If you want to buy as gifts then you’ll also have to attend to get your recipients into the show.
-
To gain access to the concert you are required to bring your ticket with a clear and undamaged barcode visible. You may be required to produce your email booking confirmation and a valid form of photo ID that matches the name on the confirmation. Accepted forms of photo ID are – Your National Identity card, A current driver’s licence (including provisional licence), a current or recently expired passport (provided the picture is a good resemblance of the holder).
-
No Age Restrictions – minors must be accompanied by an adult.
-
In the first instance please check your junk or spam folder. In busy periods confirmation emails can take up to 24 hours to arrive. If you still haven’t received confirmation, contact us on hello@showshappening.com.
-
Please make sure your phone is fully charged or you have your printed tickets before you leave the house to avoid this situation. Of course, if something happens out of your control please go to the box office where someone will attempt to assist you to find your order.
-
Please contact the hello@showshappeing.com or login to ShowsHappening and you will find your tickets on your dashboard.
-
The official ticket resale will be released up to 14 days before the show. The reselling of any Ed Sheeran ticket is strictly forbidden other than through the official face value resale platform. Full details will be released within the month of the show. Any Ed Sheeran ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorized source including all secondary ticket retail websites), will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission and any other purchases they hold will also be cancelled.
-
Your ticket(s) will be delivered up to 14 days before the event.
-
Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine.
-
More information will be provided closer to the show.
-
Don’t worry, we can try and help you. In the first instance head to the box office where someone will be able to help you work out what’s gone wrong. Remember DO NOT buy a ticket from someone you don’t know either in person on the street OR from an unauthorised secondary ticket website.
-
Your ticket(s) are linked to both your account with your chosen official ticket agent. This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via official face-value ticket resale, you will be refused entry to the venue.
-
Resale of any Ed Sheeran concert ticket is strictly prohibited except through the only official and safe partner TicketSwap. This option will be launched at a later date. Please do not sell any tickets outside of TicketSwap (including social media comments, or any other unauthorized source including any secondary ticketing websites).Here’s everything you need to know before you start selling tickets on TicketSwap. If you are experiencing issues selling your tickets, please reach out to the TicketSwap support team.
